The nation experienced disruptions to its internet services on Wednesday, according to Pakistan Telecommunication Company Ltd (PTCL).
Amir Pasha representative for PTCL informed Dawn.com, “PTCL network is experiencing data outage in various cities due to which connectivity has been affected.”
“At the earliest opportunity, our teams are actively attempting to address and resolve the problem,” he continued.
The disruption was ascribed to a “fault in the PTCL system” by Malahat Obaid, a spokesman for the Pakistan Telecommunication Authority (PTA).
She clarified that the outage may impact both PTCL customers and internet service providers that use PTCL’s capacity, saying, “Internet/broadband users may experience degraded services during peak hours.”
A spokesperson said that while the PTA was keeping an eye on things till internet and broadband services were restored, teams were actively resolving the issue.
The Pakistan Telecommunication Access Provider Association (PTAPA) president, Dr. Shahid Farooq Alvi, likewise verified to Dawn.com that PTCL’s internet services were down “all over Pakistan.”
Seventy percent of the nation’s internet services, according to him, were offered by PTCL.
The president of PTAPA stated, “Companies were also not informed about when the system would start providing internet.”
“Live network data [showed] a nation-scale disturbance to internet connectivity in Pakistan,” according to international internet watchdog Netblocks.
The statement on X said, “Metrics show national connectivity at 24pc of ordinary levels of difficulty, corroborating user reports of a widespread outage.”
Seventy-three percent of the complaints concerned “internet” issues, while twenty-three percent dealt with “total blackout.”
According to Downdetector, the most of the complaints had come from Karachi, Rawalpindi, Sargodha, Lahore, Faisalabad, and Multan.
Analyzing X revealed that many users had complained, and that the PTCL had responded to three of them between 11 a.m. and 1 p.m.
Parts of the nation had a temporary outage of internet access in April; according to Netblocks, operators ascribed the outage to a “technical issue.”
